Your customer's life in 360°.
Dinside CEM gives you all the experience of having a CRM but with the
Contact Center system integrated, to generate an omnichannel environment within your company
with centralized data.
A CRM that does much more than a CRM
Dinside CEM brings everything related to data management within your CRM as well as the Contact Center system and you will have the possibility to include 3CX licenses
to give you an omnichannel view of all your processes. The work experience can be positively impacted.
- CRM connected with Contact Center.
- 3CX license V18.
- Full integration with communication channels.
- Form for your requirements.
- Email and customer management.
What do you get when you mix CRM with Contact Center?
Mixing CRM with Contact Center gives you a deeper insight into your customer’s life. Not only will you have at your disposal the history of interactions that customer has had with you, but also
you will be able to build their loyalty in a more personalized way.
- History of your customer's life.
- Requerimientos or tickets.
- Full integration with communication channels.
- Form for your requirements.
- Email and customer management.
This powerful tool unifies the worlds of CRM with Contact Center for a more customer-focused view of customer service, post-sales, marketing, sales and any process your company has.
All your information within the same software
Mixing the world of CRM with Contact Center gives you a more complete view of all the interactions you have with your customers.
Management
Integration
Personalized
No matter the industry, we adapt to your company.
When customers use Dinside CEM
They have improved their sales
processes and decreased
sales process time.
They have improved the productivity of their processes.
Improved their revenue since CEM implementation.
"I chose the Dinside CRM solution because of its adaptability with BPM in order to achieve CEM, with the flexibility it has."
Need to talk to someone? or do you have any questions?
You can consult our experts and they will contact you directly.
Our team is trained to give you the best attention and solve any doubt.
We help you
We look for a customized solution for you and your business so you can get the most out of your CRM.
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