Much more than
a CRM, an EXPERIENCE

What is a CRM and how do we evolve it?

A CRM (Costumer Relationship Manager) is a software that allows you to analyze the customer journey in order to obtain and analyze data to transform it into knowledge. We evolved the world of CRM and unified it with BPM to create CEM (Costumer Experience Management) managing each of your customer’s interactions, improving their experience and increasing their loyalty.

We realized the needs both of the market and our customers.

All data and integrations with your other sites can be found at a single screen.

We unified two different tools CRM and BPM to create CEM, to offer a unique tool.

CRM or CEM?. Here you have both, improving every experience of your customers.

First CRM that centralize all your channels in one place.

We are an enterprise software for marketing, sales, after sales and customer service that centralizes your communication channels with unique tools on a single screen.

What pains do we solve?

Isolated systems

With Dinside we centralize your systems in a single platform integrating with so many channels of communication and software your company have.

Analysis without dashboard

Our software offers you fully customized dashboard, and in real time, ready to be analyzed and to help you in making decisions.

Analogous processes

We support your company to that achieves the transformation digital accompanying them in all its stages and managing your data with the security they need.

Rigid systems

We create focused systems on the user and on the different roles required by the companies in order to have a greater adaptability within of the systems.

Complex usability

We have a design easy and intuitive, perfect to work with your data in a simple and user friendly way.

Lack of management indicators

Every process can be evaluable, measurable and quantifiable in order to have data for management processes.

WE FIGHT YOUR PAIN

Learn about PlanDinside's plans

Create a fully customizable ecosystem

Dinside CEM

Omnichannel system with CRM licensed by 3CX. Connect with your customers through your channels in just one click, be it social networks, email, phone, forms, etc. Includes everything from Dinside One.

🟠 CRM plus Contact Center
🟠 Contact Center integrated with 3CX
🟠 Channel integration
🟠 A dashboard tailored to your needs

More information

Dinside Pro X

Systematize all your processes in a single platform and with APP environment. It has all the tools of Dinsisde One and Pro. A single software for the management of all your processes.

🟠 Full integration
🟠 Environment in App
🟠 Customized platform
🟠 A dashboard tailored to your needs

More information