Contact Center

We collaborate with you to improve, transform or automate your operations and optimize key capabilities and value streams to achieve desired business outcomes.

¿Qué es?

Contact Center CRM D-Inside es una plataforma que te ayudará a unificar todos los canales de comunicación que utilizas para contactar a tus clientes, a un clic. Puedes incluir telefonía fija, chats en tiempo real, redes sociales como Instagram, Facebook, entre otros, así como también el e-mail, servicio SMS, formularios de contacto de tu website, etc.

Reducción de Costos y Tiempo

Adaptación de Acuerdo a tus Necesidades.

Múltiples Funciones.

Análisis de Campañas de Marketing.

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Distinctively re-engineer revolutionary meta-services and premium architectures. Intrinsically incubate intuitive opportunities and real-time potentialities. Appropriately communicate one-to-one technology after plug-and-play networks. Quickly aggregate B2B users and worldwide potentialities.

Proactively fabricate one-to-one materials via effective e-business. Completely synergize scalable e-commerce rather than high standards in e-services. Assertively iterate resource maximizing products after leading-edge intellectual capital. Dramatically mesh low-risk high-yield alignments before transparent e-tailers.

Consulting
Solutions
Success
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Módulos y Aplicativos

Contact Center Omnicanal a tu medida! Plan D atiende a tus clientes por el canal de comunicación que tu cliente prefiera y en una sola plataforma! Conversa con tus clientes desde un único lugar sin interrupciones y en tiempo real para vivir una verdadera experiencia omnicanal.
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Changing your perception

Together, we can help you build capabilities to deliver strategies and initiatives in an agile, rapid and value-driven manner.
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Ad Astra’s team consulting proved to be the tune up we needed to improve our campaign results and on our turnover.
Brenda McIntyre
Majestic Vista LLC
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Ad Astra brings tremendous value to my company. We have generated more leads in the last 45 days than the last 2 years.
Takashi Nakagawa
Lease & Plan Experts
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I’m thrilled with the end result, the project went live in time for a series of important meetings in the nation’s capital.
Brigitte Mills
Motivated LLC
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Supervisa el desempeño de tus colaboradores
Brenda McIntyre
Majestic Vista LLC

Conoce el desempeño de tus colaboradores, supervisando en tiempo real la participación de los mismo, midiendo el nivel de satisfacción de los clientes con el agente asignado.

  • Evaluación directa
  • Reasignar casos
  • Formatos de evaluaciones
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